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Technical Support

Setting Up Your HPC E-Mail Account with Mozilla Thunderbird

Mozilla Thunderbird is a free mail program from the Mozilla Foundation. It is superior to Outlook Express in many areas, and offers advanced features such as Junk mail and Scam detection, message tagging, spell check, and rss support to name a few. Even more additional functionality is also available through third-party extensions.
  1. Start Mozilla Thunderbird

  2. Note: If you have never used Thunderbird before, you may skip to step 5 as the Account Wizard should appear automatically.
  3. Click Tools
  4. Click Account Settings

  5. Note: Under UNIX-like Operating Systems, this may be under the Edit menu instead
  6. Click Add Account
  7. Click Email Account
  8. Click Next
  9. Type in the name that should appear when others receive a message from you. This can be your full name, a nickname, or anything you want.
  10. Type in your e-mail address in all lower case letters
  11. Click Next
  12. Select POP as the server type
  13. Type mail.hpcisp.com in the Incoming Server box
  14. Type mail.hpcisp.com in the Outgoing Server box

  15. If you do not have an option for the outgoing server, follow the directions below for changing the Outgoing Server.
  16. Click Next
  17. Double check that your login is correct, if it is not, correct it now
  18. Click Next
  19. Double check the account name, making changes if desired
  20. Click Next
  21. Click Finish
Changing the Outgoing Server (SMTP) in Mozilla Thunderbird, if needed
  1. Start Mozilla Thunderbird
  2. Click Tools
  3. Click Account Settings

  4. Note: Under UNIX-like Operating Systems, this may be under the Edit menu instead
  5. Click on Outgoing Server (SMTP) in the left-hand side of the window
  6. Click Add
  7. Type "HPC" in the Description box
  8. Type "mail.hpcisp.com" in the Server Name box
  9. Uncheck "Use name and password"
  10. Select "No" under Use secure connection
  11. Click OK
  12. Remove any unneeded SMTP servers from previous providers by clicking on them, and clicking "Remove"